One of the key decisions a heat network operator needs to make when looking for a metering and billing provider, is deciding whether to select a SaaS software solution or use a service providers Managed Service solution, to operate their networks day-to-day administration duties.
Which solution is best? That answer depends on your organisation! A decision will need to be made inside your organisation, considering what’s best for your customers so they can receive a best-in-class service for their utilities.
But this also isn’t a fixed choice… Sycous are completely flexible with our SaaS or Managed Service offerings. We can give you all the tools necessary to self-manage your own metering, PAYG and data collection systems, whilst supporting your organisation as much as you need with our Managed Services.