Our focus is our people and getting it right for you.
Our amazing team is growing as we transform the metering industry, so if you’d like to join us on our exciting journey, we’d love to hear from you.
Why work for Sycous?
Working at Sycous can be a highly rewarding and lucrative career. We believe in creating a structure and opportunities to challenge, excite, support and develop our team.
We’ve established ourselves as market-leaders in innovation but we’re still growing. We’re looking for people who believe in themselves, in our team and in what we can do together.
You’ll never stop learning and we can provide the training and support to enable you to grow personally and professionally, ultimately developing a long-term career.
You can thrive in a flexible, social and fun environment with like-minded people who want to work together and support each other, through strong work and social connections.
As part of offering you a role, you also have the opportunity to spend a few hours with us, so don’t just take our word for it, experience it for yourself.
Current Vacancies:
Customer Support Coordinator
The purpose of this role is to deliver excellent customer service to our existing and new software, billing, and engineering customers. You will work alongside the Sycous Team to provide industry leading support to our internal and external customers, from onboarding and engineering to billing and consumer management services.
We are looking for someone who is proactive and reliable, someone who is driven to deliver exceptional levels of customer service whilst maintaining a high level of accuracy in everything they do, and someone who can show a creative approach to analysing and solving problems.
For more information click hereDate posted: 11 January 2022
Team Leader
The purpose of this role is to provide leadership to the team of customer support coordinators. The team leader will assist the Support Manager in providing leadership and coaching the team, organising team tasks, identifying strengths and areas for improvement within the team and maintaining robust relationships with our clients and industry partners.
We are looking for a champion of customer excellence, someone who is proactive and positive, someone who is a leader, and who can help to provide an amazing experience for our customers.
For more information click hereDate posted: 9 December 2021
Project Support Coordinator
The purpose of this role is to support our project delivery team providing excellent customer service to existing and new project clients, working to understand project deliverables and exceed against against those deliverables.
Sycous deliver a range of new-build and retrofit projects for metering, data collection, PAYG and other systems across the UK, using our team of engineers. You will be providing a first line of support and ensure escalated queries are resolved quickly and customers kept up to date throughout.
For more information click hereDate posted: 9 December 2021
Service Engineer - London
The Service Engineer is responsible for undertaking a range of tasks including technical analysis, surveying, installation and technical project delivery of metering and data collection equipment.
This role will include supporting the Commercial and Operational teams in ensuring correct specification and continued project delivery in regard to the technical aspect of all projects and systems.
For more information click hereDate posted: 9 December 2021
Email Your CV
If there isn’t a role that interests you, or you think that
we could benefit from your skills or experience, just send through your
CV to hr@sycous.com and we’ll be in touch.
People are at the heart of what we do.
Here at Sycous, we pride ourselves on ensuring our team and extended team are treated fairly, recognised for the work they do, and rewarded as such.
Our teams hard work and dedication means we are able to deliver the most innovative products and solutions, and because of this we only think it fair that this commitment is reflected in what we pay each member of our team.
That is why we are extremely proud to have been accredited by the Living Wage Foundation for paying all employees a realistic ‘living wage’.