Metering and billing (M&B) customers act as service providers to heat network and private utility suppliers.

These services will often include metering management, credit billing service, PAYG management and consumer management.

Challenges Faced

M&B providers need to be able to easily adopt existing metering systems allowing their customers to move their existing networks across to them.

They require a reliable, robust and scalable solution which can grow with their business, as well as priority support for any issues that may occur.

As a service provider seeking to offer best value, pricing is important, as is proven delivery and the ability to offer unique support benefits.

Sycous Solutions

Our Mabdeck Software provides an off-the-shelf solution for M&B customers that is online and scalable to their business. Mabdeck doesn’t just help the M&B customer but also consumer whom it supplies. These benefits include an ability to rebrand our platform as well as an online portal and mobile Apps for consumers.

M&B customers using Mabdeck Software also have the ability to become a Cloud PAYG service provider on new and existing networks, as well as quickly adopt new technologies such as IoT meters and sensors.

Alongside the off-the-shelf functionality, additional customisations are available to specific needs and requirements that would then only be available to that M&B customer, as well as API’s to allow integration and data sharing to other systems and solutions.

As pricing is of key importance when it comes to M&B customers, Sycous offer special reseller pricing ensuring both an industry-leading and price competitive solution is available to the market.