Are you responsible for maintaining the HIU in your property, or the property you manage?
If so, our HIU Service team are experts in operating, servicing and repairing HIU’s, as well as other systems for homes connected to heat networks. Our nationwide team of experts are trained and endorsed by all the leading HIU Manufacturers in the UK, including Altecnic, Cetetherm, Dutypoint, Evinox, Heatlink, Heatweb, Ideal Heating, Inta, Mibec, SAV Worcester Bosch and YGHP.
HIU Servicing
Our specialist HIU service packages are designed to maintain system efficiency, support compliance with heat network regulations, and ensure reliable heating and hot water for your property or a property you manage.
Emergency HIU Repair
Fast, expert help—when your HIU needs it most.
- Our call-out charge covers up to 3 hours labour to investigate and repair any HIU fault.
- No travel charges – you pay for up to 3 hours at your home.
- Nationwide team of manufacturer trained technicians so you’re in the right hands.
- If your repair will take longer than 3 hours, or requires parts, we will provide a fixed cost repair option.
- All replacement parts are manufacturer supplied or of the same standard.
- Excluding any parts or labour above 3 hours
What are the benefits of HIU Servicing?
Regular HIU servicing = reliable heating & hot water, lower costs, and longer system life.
Lower Costs
- Fewer breakdowns and emergency callouts
- Predictable maintenance budgets
- Reduced energy waste, lowering bills
Improved Reliability
- Consistent hot water and heating performance
- Early fault detection before major failures
- Less disruption for residents
Longer Equipment Life
- Prevents wear and tear on key components
- Maximises return on investment in heating infrastructure
Legal & Compliance Protection
- Meets heat network and safety regulations
- Maintains warranty cover
- Provides service records for audits & inspections
- Boosts ESG credentials
Happier Residents & Tenants
- Fewer complaints and service requests
- Supports health and wellbeing
- Builds trust between residents and management