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Mabdeck Setup

Whether your energy network supplies one building or an entire city, managing it can be simple and cost-effective. Our software helps to automate as many of the processes for administering an energy network as possible, leaving you free to concentrate on the important things… delivering an excellent service to your consumers!

If you need any further help please feel free to contact our expert team: help@mabdeck.com

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How do I add a payment to an account?

Step 1: Go to the “Accounts” tab of Mabdeck on the left-hand side of the screen Step 2: Search for an account and click on it Step 3: Click on the “Financials” menu on the right-hand side of the screen Step 4: Add a payment amount Step 5: Choose a payment type, method and date […]

Step 1: Go to the “Accounts” tab of Mabdeck on the left-hand side of the screen

Step 2: Search for an account and click on it

Step 3: Click on the “Financials” menu on the right-hand side of the screen

Step 4: Add a payment amount

Step 5: Choose a payment type, method and date and time that the payment was made. You also have the option to add a payment reference

Step 6: Click “Add” – your payment will now have been added

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How do I edit account information?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Accounts” Step 3: Search for the account you would like to amend Step 4: Click on the small cog icon to the right-hand side of the account you would like to amend Step 5: Change any […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Accounts”

Step 3: Search for the account you would like to amend

Step 4: Click on the small cog icon to the right-hand side of the account you would like to amend

Step 5: Change any information you wish to on the slideout menu

Step 6: Click “Edit”. Your changes will now have been saved

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How do I view meter readings from the account page?

Step 1: Go to the “Accounts” tab of Mabdeck on the left-hand side of the screen Step 2: Search for the account which resides in the property that you would like to view the meter readings for and click on it Step 3: Click the “Supplies and Meters” menu on the right-hand side of the […]

Step 1: Go to the “Accounts” tab of Mabdeck on the left-hand side of the screen

Step 2: Search for the account which resides in the property that you would like to view the meter readings for and click on it

Step 3: Click the “Supplies and Meters” menu on the right-hand side of the screen

Step 4: Select a property and a supply type to view the readings for from the dropdown menus

Step 5: Select a date rang, for which you would like to view the meter readings for the property

Step 6: Click “Search” to show any meter readings in Mabdeck for this date range

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How do I run and download a report?

Step 1: Go to the “Reports” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Configure and Run” Step 3: Find the report you would like to generate and click “Run” Step 4: Select the date range you would like to run the report for and click “Run” You will then […]

Step 1: Go to the “Reports” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Configure and Run”

Step 3: Find the report you would like to generate and click “Run”

Step 4: Select the date range you would like to run the report for and click “Run”

You will then be taken to the view and download section of Mabdeck

Step 5: Refresh the page, your report will then be available to view

Step 6: Click on the “View Report” icon to download the report

Step 7: Open the ZIP file and click on the report you have downloaded. This will open in a .csv format

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How do I configure a report?

Step 1: Go to the “Reports” tab of Mabdeck on the left-hand side of the screen. Step 2: Click “Configure and Run” Step 3: Click “Add Report” Step 4: Choose a report name Step 5: Choose the type of report you would like to run Step 6: Choose the report parameters Step 7: Click “Add”

Step 1: Go to the “Reports” tab of Mabdeck on the left-hand side of the screen.

Step 2: Click “Configure and Run”

Step 3: Click “Add Report”

Step 4: Choose a report name

Step 5: Choose the type of report you would like to run

Step 6: Choose the report parameters

Step 7: Click “Add”

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Welcome Letter

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Mabdeck Handbook

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How do I add a meter reading on the accounts page?

Step 1: Go to the “Accounts” tab of Mabdeck on the left-hand side of the screen Step 2: Search for the account which resides in the property that you would like to add the meter reading to and click on it Step 3: Click the “Supplies and Meters” menu on the right-hand side of the […]

Step 1: Go to the “Accounts” tab of Mabdeck on the left-hand side of the screen

Step 2: Search for the account which resides in the property that you would like to add the meter reading to and click on it

Step 3: Click the “Supplies and Meters” menu on the right-hand side of the screen

Step 4: On the “Upload Meter Readings” box, select a Property and Supply

Step 5: Choose the date and time that you would like the reading to be entered for

Step 6: Enter your Meter Reading

Step 7: Click “Save”. Note: you can double check that your meter reading has been added by searching for the reading in the “Search Meter Readings” box

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How do I add a meter to My Hardware and Supplies?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Hardware and Supplies” Step 3: Click “Add Meter” Step 4: Choose a Client Name, Network Name, Property, Supply and Unit. Step 5: Choose whether your Meter Payment Mode will be “Credit” or “Pre-Payment” Step 6: Fill […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Hardware and Supplies”

Step 3: Click “Add Meter”

Step 4: Choose a Client Name, Network Name, Property, Supply and Unit.

Step 5: Choose whether your Meter Payment Mode will be “Credit” or “Pre-Payment”

Step 6: Fill in the meter information fields. You must enter a Serial Number, Reading Frequency and Start Date at a minimum

Step 7: Click “Add Meter”

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How do I add a network?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Network” Step 3: Click “Add Network” Step 4: Choose a Client and a Network Name Step 5: Select whether your network will be used for billing or reporting Step 6: Choose whether to enable or disable […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Network”

Step 3: Click “Add Network”

Step 4: Choose a Client and a Network Name

Step 5: Select whether your network will be used for billing or reporting

Step 6: Choose whether to enable or disable “Manual Review of Statements”. Enabling manual review means you can check your statements after they have been generated before you download and print them (Recommended)

Step 7: Click “Add Network”

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How do I add a new tariff on my dashboard?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Tariffs and Bands” Step 3: Choose the Band you would like to add a tariff to and click “Add Tariff” Step 4: Choose a Tariff Type, Supply Type, and give a name to your tariff Step […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Tariffs and Bands”

Step 3: Choose the Band you would like to add a tariff to and click “Add Tariff”

Step 4: Choose a Tariff Type, Supply Type, and give a name to your tariff

Step 5: Choose a VAT Rate from the drop-down menu

Step 6: Choose an Active from Date for your tariff

Step 7: Click “Add Tariff”. Please note: You can check that your tariff has added by clicking “Show”

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How do I add a property band on the tariff and bands page?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Tariffs and Bands” Step 3: Click “Add Band” Step 4: Select a Client and a Network, and choose a “Band Name”. Step 5: Choose a “Band Type” Step 6: Choose a “Start Date” for your band […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Tariffs and Bands”

Step 3: Click “Add Band”

Step 4: Select a Client and a Network, and choose a “Band Name”.

Step 5: Choose a “Band Type”

Step 6: Choose a “Start Date” for your band

Step 7: Click “Add Band”

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How do I add a property onto my dashboard?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Properties” Step 3: Click “Add Property” Step 4: Choose a Client Name, Network Name and Property Band Step 5: Fill in the address fields. You must add an Address Line 1, Town or City, and Postcode […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Properties”

Step 3: Click “Add Property”

Step 4: Choose a Client Name, Network Name and Property Band

Step 5: Fill in the address fields. You must add an Address Line 1, Town or City, and Postcode at a minimum

Step 6: Click “Add Property”

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How do I add a supply point?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Hardware and Supplies” Step 3: Click “Add Supply Point” Step 4: Choose a Client Name, Network Name, Property and Supply Type Step 5: Choose a Start Date for your supply point (the End Date field is […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Hardware and Supplies”

Step 3: Click “Add Supply Point”

Step 4: Choose a Client Name, Network Name, Property and Supply Type

Step 5: Choose a Start Date for your supply point (the End Date field is optional)

Step 6: Click “Add Supply Point”

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How do I add charges to a tariff?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Tariffs and Bands” Step 3: Find the Band you would like to add a charge to, and click “Show” Step 4: Click “Add Unit Charge” Step 5: Fill in the custom fields of the slideout menu […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Tariffs and Bands”

Step 3: Find the Band you would like to add a charge to, and click “Show”

Step 4: Click “Add Unit Charge”

Step 5: Fill in the custom fields of the slideout menu

Step 6: Click “Add Unit Charge”

Step 7: To add an optional Standing Charge repeat the above steps, selecting “Add Standing Charge” from the tariff

To view any charges which have been added to a tariff, click the small eye icon next to the “Set End Date” button

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How do I add and edit permissions?

Step 1: Go to the settings menu in the top right-hand corner of the screen and click “User Management” Step 2: Find the user which you would like to edit permission for Step 3: Click the small cog icon to the right-hand side of the user Step 4: Add a role to the user. You […]

Step 1: Go to the settings menu in the top right-hand corner of the screen and click “User Management”

Step 2: Find the user which you would like to edit permission for

Step 3: Click the small cog icon to the right-hand side of the user

Step 4: Add a role to the user. You can choose which permissions to give the user, and to which client/network to give the permissions

Step 5: Click “Add”

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How do I approve a statement in manual review?

Step 1: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen, or click on “statements in manual review” on the dashboard screen. Step 2: Click “View” Step 3: Check that you are happy with your statement Step 4: Select the statement(s) which you would like to approve in manual review […]

Step 1: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen, or click on “statements in manual review” on the dashboard screen.

Step 2: Click “View”

Step 3: Check that you are happy with your statement

Step 4: Select the statement(s) which you would like to approve in manual review

Step 5: Click “Approve”. If you have approved multiple statements, your statements will approve in batches of 15. You may need to refresh the page to approve the next batch of 15 statements.

Step 6: Click “Confirm” to authorise the approval. You may add a reason for the approval should you wish to.

Step 7: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen

Step 8: Click on “View Statements”. Here you can see the statement which you have just approved

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How do I download a new statement from View Statements?

Step 1: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen, or click on “statements ready to download” on the dashboard screen. Step 2: Select the statement(s) which you would like to download Step 3: Click “Download”. If you have downloaded multiple statements, your statements will download in batches of […]

Step 1: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen, or click on “statements ready to download” on the dashboard screen.

Step 2: Select the statement(s) which you would like to download

Step 3: Click “Download”. If you have downloaded multiple statements, your statements will download in batches of 15, into a zipped file. You may need to refresh the page to download the next batch of 15 statements. Please Note: Once the statement has been downloaded, it is now declared published.

Step 4: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen

Step 5: Click on “Archived Statements”. Here you can see the statement which you have just downloaded.

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How do I generate a new statement on my dashboard?

Step 1: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Generate Statement” Step 3: Select the Client and Network that you would like to bill Step 4: Tick the property or properties that you would like to bill. Step 5: Choose the billing up to date. […]

Step 1: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Generate Statement”

Step 3: Select the Client and Network that you would like to bill

Step 4: Tick the property or properties that you would like to bill.

Step 5: Choose the billing up to date. Please note: This would be the last day of the billing period that you choose to bill your resident(s) for.

Step 6: Ticket “Final Statement” if this will be a final statement

Step 7: Click “Generate”

Step 8: Go back to the “Statements” tab of Mabdeck on the left-hand side of the screen

Step 9: Click “Manual Review”. Your statement will have now generated

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How do I invite a user to Mabdeck?

Step 1: Go to the settings menu in the top right-hand corner of the screen and click “User Management” Step 2: Click “Invite User” Step 3: Fill in the “First Name”, “Last Name” and “Email” fields of the slideout window Step 4: Choose which client you would like to add the user to Step 5: […]

Step 1: Go to the settings menu in the top right-hand corner of the screen and click “User Management”

Step 2: Click “Invite User”

Step 3: Fill in the “First Name”, “Last Name” and “Email” fields of the slideout window

Step 4: Choose which client you would like to add the user to

Step 5: Click “Add User”

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How do I move an initial tenant into a property?

Step 1: Go to the “Properties” tab of Mabdeck on the left-hand side of the screen Step 2: Search for a property and click on it Step 3: Click on the pencil icon next to the “Owner Name” Step 4: Choose an “Owner” and a “Tenant”. *Please note: The owner, in this case, will be […]

Step 1: Go to the “Properties” tab of Mabdeck on the left-hand side of the screen

Step 2: Search for a property and click on it

Step 3: Click on the pencil icon next to the “Owner Name”

Step 4: Choose an “Owner” and a “Tenant”.

*Please note: The owner, in this case, will be the billable person should there be no tenant living in the property*

Step 5: Choose a start date for the account. (This should be the date that you would like billing to commence for the account)

Step 6: Click “Save”

Step 7: Refresh the page. Your owner and tenant have now been moved in

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How do I move an owner into a property?

Step 1: Go to the “Properties” tab of Mabdeck on the left-hand side of the screen Step 2: Search for a property and click on it Step 3: Click on the pencil icon next to the “Owner Name” Step 4: Choose an “Owner” and a “Tenant”. Please note: For properties where the resident ‘owns’ the […]

Step 1: Go to the “Properties” tab of Mabdeck on the left-hand side of the screen

Step 2: Search for a property and click on it

Step 3: Click on the pencil icon next to the “Owner Name”

Step 4: Choose an “Owner” and a “Tenant”. Please note: For properties where the resident ‘owns’ the property, the owner and the tenant will be the same.

Step 5: Choose a start date for the account. (This should be the date that you would like billing to commence for the account)

Step 6: Click “Save”

Step 7: Refresh the page. Your owner has now been moved in

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How do I reverse a statement in Archived Statements?

Step 1: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen. Step 2: Find the statement which you would like to reverse, and tick the box to the right-hand side of the statement. Step 3: Click “Reverse Statement(s)”. Step 4: Click “Confirm”. This will reverse the statement and add a […]

Step 1: Go to the “Statements” tab of Mabdeck on the left-hand side of the screen.

Step 2: Find the statement which you would like to reverse, and tick the box to the right-hand side of the statement.

Step 3: Click “Reverse Statement(s)”.

Step 4: Click “Confirm”. This will reverse the statement and add a credit note to the account.

Step 5: Refresh the page, your statement will now be reversed and will have disappeared from “Archived Statements”.

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How do I setup a new account?

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen Step 2: Click “Accounts” Step 3: Click “Add Account” Step 4: Choose a Client and a Network Step 5: Fill in the account information fields. You must add an Account Number, Title, First Name and Last Name at a […]

Step 1: Go to the “Setup” tab of Mabdeck on the left-hand side of the screen

Step 2: Click “Accounts”

Step 3: Click “Add Account”

Step 4: Choose a Client and a Network

Step 5: Fill in the account information fields. You must add an Account Number, Title, First Name and Last Name at a minimum

Step 6: Fill in the “Billable Address” fields. You must add an Address Line 1, Town/City and Postcode at a minimum

Step 7: Click “Add”

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How do I invite a user to the Consumer Dashboard?

Step 1: Go to the “Accounts” tab of Mabdeck on the left-hand side of the screen Step 2: Search for an account and click on it Step 3: Check that the account has an email address associated with it. If it does not, click “Edit Account” Step 4: Add an email address into the relevant […]

Step 1: Go to the “Accounts” tab of Mabdeck on the left-hand side of the screen

Step 2: Search for an account and click on it

Step 3: Check that the account has an email address associated with it. If it does not, click “Edit Account”

Step 4: Add an email address into the relevant field and click “Edit”

Step 5: Click “Send Invite Email”. This will generate a code which is emailed to the consumer, where they will be able to click a link and set up their online account

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